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Being involved in an adverse medical event can be a devastating experience for care providers.

We come to work every day to provide the very best care for our patients, and when things go wrong we are not well trained to deal with the aftermath of these events, nor is the healthcare system designed to provide us with support. We are often left feeling isolated and with a sense of shame, guilt, and incompetence. The fear of litigation discourages communication with patients, families, and colleagues, and the involved care providers are expected to return to their routine patient care as though the event was absent of emotional impact.

The focus of MITSS for care providers is to create awareness about the impact that adverse medical events have beyond patients and families. In addition to advocating for transparency and apology, MITSS advocates for the development of support services for care providers in healthcare institutions using a model of peer support. MITSS also provides direct services for care providers seeking confidential emotional support in one-on-one and group settings.

If you have been impacted an adverse medical event, we invite you to explore how MITSS can be of service to you. We are here to listen and to support you in any way that we can.

We have a Confidential survey attached to this site which will help us to help you and others dealing with the emotional impact following an adverse event.  If you have been involved in an adverse event, please take a few minutes to complete this short survey.  Your input is critical in developing innovative and effective programs of support for healthcare providers.  Thank you.

For confidential telephone support, call us at
1.888.36MITSS (1.888.366.4877)

Click here to access the Toolkit for Building A Clinician and Staff Support Program.

For a free downloadable copy of the MITSS Report "Disclosure and Apology: What's Missing? Advancing Programs that Support Clinicians," click here.